Below is our shipping and tax policy. Please read it careful before shopping. If any questions, you can contact us to avoid the dispute.

Where are you based?

We are based in Hong Kong, CN.

Where are goods sent from?

All the goods are delivered directly from factories in China.

Available language?

Currently, only English is available for all description and orders

How does shipping work?

We are the first-hand lighting supply based in Hong Kong, China. After getting your payment, we will deliver the goods to the address through China Post, EMS, or DHL, UPS and other express delivery.

How long does shipping take?

Because we ship directly from our factory in China and we wanted to keep our products affordable for our customers through free global shipping, your item may take slightly longer than expected to arrive.

For international customers, it will take approximately 15 – 60 business days to arrive from the date of shipping confirmation.

For customers in the EU and US, UK, we work with partners there to ensure a faster delivery and they will arrive in 40- 50 business days from the date of shipping confirmation. (It may have delays in the certain season due to the long queues in the shipping company.)

Please do not panic if it does not show up immediately, it’s on its way 🙂
(It may have delays during the holidays or shopping season due to the queues in shipping line.)

Please don’t hesitate to contact us if you have any question or problem regarding the delivery time to here: colorsled@yeah.net

Will I be charged duty or import fees?

Goods if less than 25 USD, you should not be charged additional duty, taxes, or fees. 
In the case you are charged additional tax, duty, and/or import fees, we are not responsible for those payments. 
The customs charges will not be an eligible case for the refund.

After your payment, we will arrange the delivery within 20 days. 

Do you support any faster delivery methods, for instance, express like EMS,DHL or FedEx ?

Yes, of course. We can support all the following express service, if you need, please feel free to contact us.

But there is an extra cost and it is very high. We will quote it to you based on your location and required delivery time.
Express: China Post Air Package / EMS / DHL / FedEx / UPS and other courier companies.
We will arrange delivery according to the courier company you choose.